FAQ's: Frequently Asked Questions
What types of products do you offer?
At SUNGLASS'IN , we offer a trendy collection of sunglasses that combine style, UV protection, and comfort. Our models adapt to all faces and all styles, from classic to bold.
Do your glasses really protect against UV rays?
Yes, all our glasses are equipped with 100% UV400 protection lenses, blocking UVA and UVB rays to ensure optimal protection for your eyes.
Do glasses require any special care?
A simple, regular cleaning with a microfiber cloth is sufficient. We recommend avoiding harsh products and always storing your glasses in their case to prevent scratches.
Can I choose the color of the lenses or the frame?
Yes, many of our models offer different color combinations for lenses and frames. The available options are visible on each product page.
How long does it take to receive my order?
Standard delivery time is 3 to 5 business days within the European Union, depending on your location and model availability.
Do you ship worldwide?
Currently, we only ship within the European Union. Shipping costs are calculated at checkout based on the destination.
What is your return policy?
You have 30 days after receipt to return your glasses, provided they are unworn, undamaged, and in their original packaging. For more information, see our return policy on the website.
How can I contact customer service?
You can write to us via our contact form on the website or by email at sunglassincontact@gmail.com . We will respond as soon as possible.
Do you offer discounts for bulk orders?
Yes, we offer discounted rates for bulk purchases or for professionals (opticians, resellers, events). Contact us directly to discuss.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking link allowing you to track your package in real time.